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Important APS Installer & Dealer Training Announcement

Dear Installer/Dealer,

By now we hope you are familiar with the online application that our residential customers are now using to submit Renewable Energy Incentive Reservation Applications. On October 25, APS will launch significant enhancements to our online system that will provide you and our customers with additional online functionality, such as the ability to submit additional documentation online and the ability to track reservation status.

As a part of this launch, we will offer both WebEx (online conference call) and live, instructor-led training sessions that will cover these enhancements.  You should plan to have representation from your company at both the WebEx and the in-person training sessions.

  • The WebEx will provide a general overview of the system enhancements and will be a presentation only opportunity.  There will not be an opportunity for a participant Question and Answer session at the WebEx session.
  • The instructor-led training will be classroom style and will teach participants how to work with the new system.  In addition, participants will have the opportunity to ask questions about the new system.

Below is the schedule for the WebEx and the instructor-led training sessions. The in-class training is offered on a first come, first served basis and will be limited totwo representatives per company. There will be additional classes scheduled if necessary after the release of the online system which is scheduled for Monday, October 25th, 2010.

Please plan to attend one WebEx session and one in-class training session.  Details regarding the session options and the sign up process for both WebEx and in-class training are below. Exact locations for the in-class training will be confirmed and communicated within 10 business days.

Schedule of Training

October 6th - WebEx System Overview - 10:00-11:00a.m.
October 7th - WebEx System Overview - 1:00-2:00p.m.
October 8th - Yuma-Instructor In-Class Training - 11:00-2:00pm
(Participation limited to first 20 reserved)
October 14th - Flagstaff-Instructor In-Class Training - 1:00-4:00pm
(Participation limited to first 20 reserved)
October 15th - Phoenix-Instructor In-Class Training - 8:00am-Noon
(Participation limited to the first 50 reserved)
October 21st - Phoenix-Instructor In-Class Training - 8:00am-Noon
(Participation limited to the first 50 reserved)
October 22nd - Phoenix-Instructor In-Class Training - 8:00am-Noon
(Participation limited to the first 50 reserved)

Steps to attend WebEx Overview

1. Choose the date for a WebEx

2. Sign in to WebEx on your chosen date using the instructions below


WebEx instructions for October 6

Topic: New APS Online System - Overview 
Date: Wednesday, October 6, 2010 
Time: 10:00 am, Mountain Time (Arizona, GMT-07:00) 
Meeting Number: 822 405 747 
Password: (This meeting does not require a password.) 

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To join the meeting online (Now from the Apple iPhone (R) too!) 
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1. Go to https://pnw-meeting.webex.com/pnw-meeting/j.php?ED=140927747&UID=490506367&RT=MiM1
2. If requested, enter your name and email address. 
3. If a password is required, enter the meeting password: (This meeting does not require a password.) 
4. Click "Join". 
5. If the meeting includes a teleconference, follow the instructions that appear on your screen. 

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To join the audio conference only 
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To receive a call back, provide your phone number when you join the meeting, or call the number below and enter the access code. 
Call-in toll-free number (US/Canada): 1-866-699-3239 
Call-in toll number (US/Canada): 1-408-792-6300 
Global call-in numbers: https://pnw-meeting.webex.com/pnw-meeting/globalcallin.php?serviceType=MC&ED=140927747&tollFree=1
Toll-free dialing restrictions: http://www.webex.com/pdf/tollfree_restrictions.pdf

Access code:822 405 747

WebEx instructions for October 7

Topic: New APS Online System - Overview 
Date: Thursday, October 7, 2010 
Time: 1:00 pm, Mountain Time (Arizona, GMT-07:00) 
Meeting Number: 828 963 971 
Password: (This meeting does not require a password.) 

------------------------------------------------------- 
To join the meeting online (Now from the Apple iPhone (R) too!) 
------------------------------------------------------- 
1. Go to https://pnw-meeting.webex.com/pnw-meeting/j.php?ED=140927772&UID=490506367&RT=MiM1
2. If requested, enter your name and email address. 
3. If a password is required, enter the meeting password: (This meeting does not require a password.) 
4. Click "Join". 
5. If the meeting includes a teleconference, follow the instructions that appear on your screen. 

------------------------------------------------------- 
To join the audio conference only 
------------------------------------------------------- 
To receive a call back, provide your phone number when you join the meeting, or call the number below and enter the access code. 
Call-in toll-free number (US/Canada): 1-866-699-3239 
Call-in toll number (US/Canada): 1-408-792-6300 
Global call-in numbers: https://pnw-meeting.webex.com/pnw-meeting/globalcallin.php?serviceType=MC&ED=140927772&tollFree=1
Toll-free dialing restrictions: http://www.webex.com/pdf/tollfree_restrictions.pdf

Access code:828 963 971 
_______________________________________________________________________________________________________________________

Steps to Sign-Up for Instructor-Led Class

1. Choose a date

2. Reply to this email This email address is being protected from spambots. You need JavaScript enabled to view it. with the name(s) of the attendees (Note: Limit of two representatives per company)

3. APS will confirm your reservation and provide location details within 10 business days.

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